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AI & automation

AI that works in production.

We integrate language models, retrieval and machine learning into real products and workflows, with the testing, guardrails and monitoring that keep them reliable.

Book a free AI auditBook a free AI auditSee capabilities
Summarize this week’s support tickets
312 tickets, 41% resolved automatically, median first reply 2 minutes.
indexretrieveanswer

Typical results

Fewer support tickets with AI assistants
40%%
Faster document processing with RAG
10××
Lower cost than manual data work
60%%
Typical time to production
2–4 wks2–4 wks

(01)Capabilities

What we build.

Systems that plug into your existing stack and pay back quickly.

  • 01

    GPT & LLM integration

    Embed GPT, Claude and Gemini into your product: chatbots, copilots, summarization and custom assistants with streaming responses.

    • OpenAI, Anthropic & Gemini APIs
    • Custom system prompts & personas
    • Streaming & function calling
    • Token-optimized pipelines
  • 02

    RAG & knowledge bases

    Retrieval-augmented generation that answers from your documents, PDFs, databases and wikis, with source citations.

    • LangChain & LlamaIndex
    • Pinecone, Weaviate & Chroma
    • PDF, CSV & web ingestion
    • Semantic search & re-ranking
  • 03

    AI workflow automation

    End-to-end automation with n8n, Make and custom Python agents that run around the clock across your tools.

    • n8n & Make.com flows
    • AI agent orchestration
    • CRM & email automation
    • Scheduled AI pipelines
  • 04

    Custom ML models

    Models trained on your data for classification, regression, anomaly detection and recommendation engines.

    • TensorFlow & PyTorch
    • scikit-learn pipelines
    • MLflow experiment tracking
    • FastAPI & Hugging Face deploys
  • 05

    NLP & text analytics

    Turn unstructured text into insight: sentiment, entities, topics and multi-language processing at scale.

    • Sentiment & intent detection
    • Named-entity recognition
    • Topic modelling
    • Multi-language translation
  • 06

    Computer vision

    Visual AI for images and video: object detection, OCR, document parsing and automated quality control.

    • YOLO & vision transformers
    • OCR & document parsing
    • Image classification & tagging
    • Real-time video analytics
  • 07

    AI APIs & microservices

    Production-grade AI services with auth, rate limiting, caching and monitoring, ready to plug into any stack.

    • FastAPI services
    • JWT & API-key auth
    • Redis caching
    • Prometheus & Grafana
  • 08

    Predictive analytics

    Forecast demand, churn and pricing with models trained on your history and enriched with market signals.

    • Time-series forecasting
    • Churn prediction
    • Price optimization
    • BI dashboards & reporting

(02)Use cases

Results from recent work.

Typical outcomes from AI systems we have shipped.

  • 01

    70% ticket deflection

    AI customer support assistant

    A GPT assistant trained on your docs, FAQs and ticket history that resolves routine questions automatically.

    GPT · RAG · Zendesk API

  • 02

    98% extraction accuracy

    Document intelligence

    Contracts, invoices and reports are extracted, classified and structured in seconds, at 500+ documents a day.

    LangChain · OCR · Vector DB

  • 03

    3× conversion rate

    Sales lead scoring

    An ML model that ranks inbound leads by conversion probability from behavioural and firmographic signals.

    XGBoost · Feature engineering · CRM API

  • 04

    180% SEO growth

    Content generation engine

    On-brand SEO content, product descriptions and social copy at scale, with automated quality checks.

    LLM · Prompt engineering · CMS API

  • 05

    35% less overstock

    Predictive inventory

    Stock forecasts 30–90 days ahead from sales history, seasonality and market trends.

    Time series · Prophet · ERP integration

  • 06

    <0.5% defect escape

    Visual quality control

    Computer vision that inspects products on a production line in real time.

    YOLO · OpenCV · Edge deploy

(03)Process

How we deliver AI projects.

The same framework every time, covering accuracy, cost and latency from the first workshop to production.

  1. 01

    Discovery & audit

    We map your workflows, find the highest-ROI opportunities and define success metrics before writing code.

  2. 02

    Architecture

    A scalable, cost-aware design with the right models, vector stores and infrastructure for your needs.

  3. 03

    Build & validate

    Iterative builds with frequent demos, accuracy testing, hallucination checks and edge-case validation.

  4. 04

    Deploy & monitor

    Production rollout with latency dashboards, cost tracking, alerting and drift monitoring.

(04)Approach

Built to be relied on.

Most AI projects stall after the demo. Ours are engineered for accuracy, security and deep integration.

  • 01

    Production, not demos

    Senior engineers who have shipped LLM, vision and ML pipelines that hold up under real traffic.

  • 02

    Secure & private

    API settings that keep your data out of model training, PIPEDA- and GDPR-minded design and full audit trails. On-premise deploys when needed.

  • 03

    Fast to production

    Most integrations go live in 2–4 weeks using proven frameworks and patterns.

  • 04

    Clean architecture

    Documented, maintainable code with no black boxes. You own all of it.

  • 05

    Hallucination control

    Guardrails, output validation and confidence scoring in every production system.

  • 06

    Low latency

    Streaming, caching and async processing for responses that feel instant.

(05)Technology

Tools we use.

Model providers, frameworks and vector databases, chosen per project for accuracy, cost and privacy.

  • OOpenAI
  • Anthropic
  • LangChain
  • LLlamaIndex
  • Hugging Face
  • PyTorch
  • TensorFlow
  • FastAPI
  • PPinecone
  • CChromaDB
  • ABAWS Bedrock
  • n8n

Start here

Two fast ways in.

Most clients begin with one focused project, live in weeks, then grow from there.

  1. 01AI Chatbot DevelopmentAI assistants for your website, WhatsApp or Slack that answer from your own content, capture leads and hand off to your team.RAG on your contentWebsite, WhatsApp & SlackLead capture & hand-offGuardrails & citations
  2. 02AI Workflow Automationn8n, Make, Zapier and Python agents that triage email, extract documents and update your CRM, with people reviewing key steps.n8n, Make & ZapierCustom Python agentsDocument extractionHuman-in-the-loop

(06)Clients

Words from the people we build for.

  • 5.0Clutch
  • 5.0Google
  • Top RatedUpwork

“Their AI integration work automated 40% of our support tickets and cut our response time from 6 hours to under 10 minutes. Remarkable.”

MCMichael ChenMarketing Director, GrowthCorp40% tickets automated

“The document intelligence system processes 500+ contracts a day with 98% accuracy. We replaced a 4-person manual review team with one AI system.”

SWSarah WilliamsOperations Director, FinTech Co.4× cost reduction

“The AI-powered product recommendation system they integrated increased our average order value by 40%. Their AI expertise is genuine — they explained every technical decision clearly.”

PSPriya SharmaE-Commerce Manager, LuxeGoods+40% order value

“Their AI content engine generates 200 product descriptions per day. Our SEO traffic grew 180% in 3 months. The quality is indistinguishable from human writing.”

THTariq HassanFounder, E-Commerce UAE+180% SEO traffic
01 / 04

(07)FAQ

Common questions

Still have a question?

Talk to a person, not a bot. Message us on WhatsApp at +1 (514) 919-5536 or send a note, and we will reply within one business day.

WhatsApp usWhatsApp usSend a messageSend a message
01How long does a typical AI project take?

Most AI integrations, such as workflows, pipelines and agents, go live in 2–4 weeks. Custom ML model training typically takes 4–8 weeks, depending on data availability.

02Do I need to provide training data?

Not for RAG systems or LLM integrations. We use your existing documents and content. Custom ML models need historical data, and we can help with synthetic data where useful.

03Will my data be used to train AI models?

No. We use provider API settings that keep prompts, documents and outputs out of model training, and zero-data-retention agreements where the provider offers them. Fully on-premise deployments are available.

04What if the AI gets something wrong?

We build in guardrails, confidence scoring, output validation and human-in-the-loop review at critical points. RAG answers include source citations so users can verify them.

05Can you integrate AI into our existing stack?

Yes. We ship AI as headless services with REST APIs that connect to Salesforce, HubSpot, Zendesk, Slack, custom databases and almost any system via webhooks or SDKs.

06What support do you provide after launch?

Every AI project includes 3 months of post-deployment support: bug fixes, drift monitoring and performance tuning. Ongoing managed retainers are available.

Next step

Find out where AI can help.

Book a free 30-minute discovery call. We will look at your workflows and show you where AI saves time and money, with no commitment.

+1 (514) 919-5536Callcontact@digitalprism.ca

Get a free quote
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