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Growth & support

Website Maintenance & Support

Websites drift: plugins go out of date, pages slow down and small changes pile up. Our care plans cover updates, backups, uptime and security monitoring, plus agreed time for small changes every month, for WordPress, Shopify, Next.js and custom apps. We also take over sites built by other agencies or freelancers, starting with a health check.

Get a free quoteGet a free quoteWhatsApp usWhatsApp us
Fixed, itemized quote after a free 30-minute call 5.0 on Clutch & GoogleUpdates & backupsUptime & securityMonthly small changesTakeovers welcome
web design toronto
1yourbusiness.ca › servicesCustom web design in Toronto
Organic clicks, 6 monthsGrowing

(01)Scope

What’s included.

A care plan that keeps your website fast, safe and current

  • 01

    Updates & patches

    Core, plugin, theme, app and dependency updates, tested on a staging copy before they reach your live site.

  • 02

    Backups & restores

    Automated off-site backups and restores we actually test, so you can roll back quickly if something goes wrong.

  • 03

    Uptime & security monitoring

    Round-the-clock uptime checks, malware scanning, SSL renewal and firewall rules, with alerts sent to our team.

  • 04

    Monthly small changes

    Text and image updates, new sections and minor features, handled within the hours included in your plan.

  • 05

    Speed checks

    Regular Core Web Vitals and PageSpeed reviews, with fixes for heavy images, slow scripts and caching.

  • 06

    Emergency fixes

    If your site goes down or is hacked, getting it back online comes first, followed by a clear account of what happened.

(02)Use cases

What we build with it.

  • WordPress and WooCommerce sites

    Core and plugin updates, security hardening and backups for business websites and online stores.

  • Shopify stores

    Theme updates, app clean-up, speed work and seasonal changes such as banners, collections and holiday pages.

  • Next.js and custom apps

    Dependency upgrades, security patches, CI/CD checks and small features for React, Next.js, Node.js and Laravel apps.

(03)Outcomes

What you get.

  • Fewer outages and surprises
  • Security issues caught early
  • Small changes without a new project
  • A site that stays fast
  • One team that knows your site

Every project includes

  • A dedicated project manager and one point of contact
  • Fixed, itemized quotes with no hidden fees
  • Weekly demos and a live staging link from week one
  • Code reviews, automated tests and manual QA
  • 30 days of free support after launch
  • NDA on request and full ownership of code and designs

(04)Process

How the project runs.

Clear milestones, weekly demos and a daily written update, so there are no surprises at the end.

  1. 01

    Health check

    We audit your site’s code, hosting, plugins, security and speed, and fix anything urgent before the plan starts.

  2. 02

    Onboard

    We set up access, backups, monitoring and a staging copy, and document how your site is built and hosted.

  3. 03

    Maintain

    Updates and checks run every month, and you send change requests by email or WhatsApp; each one is logged.

  4. 04

    Report

    A monthly summary of updates, uptime, backups, speed scores and completed requests, with our recommendations.

(05)Technology

Tools we use.

We choose proven tools for each project and explain every choice. No lock-in: you own the code, the accounts and the designs.

  • WordPress
  • WooCommerce
  • Shopify
  • Next.js
  • Laravel
  • Cloudflare
  • GitHub Actions
  • Vercel
  • SSentry

(06)Engagement

Ways to work with us.

Every project is quoted to your scope. After a free 30-minute call you get a fixed, itemized quote before any work begins.

See packages
  • Fixed-price project

    Fixed quoteCustom quote

    A clear scope, a fixed quote and a timeline. Best for websites, stores and MVPs.

    • Itemized quote up front
    • Milestone-based payments
    • 30 days of free support
  • Hourly

    Billed hourlyCustom quote

    Senior developers and designers when you need them, billed in 15-minute steps.

    • No minimum commitment
    • Weekly time reports
    • Ideal for fixes and features
  • Dedicated developer

    Monthly, full-timeCustom quote

    A full-time engineer on your team, managed by us. Scale up or down month to month.

    • Onboarding in about a week
    • Daily stand-up notes
    • Cancel any month

(07)Work

Selected projects.

All projects
01Homtia, property portal by Digital Prism

Homtia

Property portal

A property portal for Pakistan where people buy, sell and rent homes, plots and commercial space, with AI and voice search, buyer requests, featured agencies and free listings.

Web & appsVisit site
02Autoznap, automotive marketplace by Digital Prism

Autoznap

Automotive marketplace

An AI-assisted automotive marketplace that turns vehicle photos into professional adverts in seconds, with advanced search, comparisons and dealer lead generation.

React · Node.js · PostgreSQL

(08)FAQ

Common questions.

Still have a question?

Talk to a person, not a bot. Message us on WhatsApp at +1 (514) 919-5536 or send a note, and we will reply within one business day.

WhatsApp usWhatsApp usSend a messageSend a message
01How is website maintenance priced?

Every care plan is a fixed monthly fee, set out in an itemized quote after the health check, and you can start with a free 30-minute call. A plan for a standard business website covers updates, backups, monitoring and a small amount of change time; stores, larger sites and custom apps need more hours, and the fee reflects that.

02Can you take over a site another agency built?

Yes. We start with a health check of the code, hosting and plugins, flag anything risky, and document the site as we go. You end up with clear access and records, so you are never dependent on one person again.

03What happens if my site goes down?

Monitoring alerts our team as soon as your site stops responding, and outages and hacks jump to the top of the queue. Because our team is in Lahore, an outage during the Canadian night often falls in our working day. You can also reach us directly by email or WhatsApp.

04What counts as a small change?

Updating text and images, adding a page from an existing template, adjusting a form or fixing a layout issue. Larger work, such as a new feature or a redesign, is quoted separately so your plan stays predictable.

05Is there a minimum contract?

Care plans are billed monthly, with the terms set out in your written quote. Every site we build also includes 30 days of free support after launch, before any plan begins.

(09)Related

Often combined with.

  1. 01SEO ServicesTechnical SEO, content and local search for Canadian businesses, including bilingual English and French sites, with a clear monthly report.Technical SEOLocal SEOEN/FR hreflangGA4 reporting
  2. 02Social Media Marketing & AdsContent calendars, Meta, Google, TikTok and LinkedIn ads, and CASL-compliant follow-up, managed for you with a monthly report.Meta & Google AdsTikTok & LinkedInContent calendarsCASL-ready follow-up
  3. 03Hire Dedicated DevelopersSenior React, Node.js, Laravel, Shopify, mobile and AI developers, hourly or full-time, quoted to your needs.Full-time or hourlyVetted senior developersOnboard in about a weekCancel any month

Further reading

From the blog.

All articles
  • Growth

    Growth9 min read

    Core Web Vitals in 2026: A Practical Speed Checklist for Business Websites

    What LCP, INP and CLS mean in 2026, how to measure them properly, and a fix-by-fix checklist for images, fonts, JavaScript, third-party scripts and hosting.

    Khursheed Ahmad · October 23, 2026

  • Pricing

    Pricing9 min read

    How Much Does a Website Cost in Canada in 2026?

    Real 2026 price ranges for Canadian websites, from DIY builders to local agencies, plus the ongoing costs, sales tax and quoting tips most guides skip.

    Khursheed Ahmad · October 23, 2026

  • Commerce

    Commerce9 min read

    Shopify vs WooCommerce in 2026: Which Should You Choose?

    A fair, numbers-first comparison of Shopify and WooCommerce for Canadian businesses: what each really costs, how they handle sales tax and French, and who should choose which.

    Anas Razi · October 23, 2026

Next step

Talk to us about
Website Maintenance & Support.

Tell us what you need. We reply within one business day with honest advice and a fixed quote, or message us on WhatsApp at +1 (514) 919-5536.

+1 (514) 919-5536Callcontact@digitalprism.ca

Get a free quote
WebsitesShopify storesWeb appsMobile appsAI integrationCloud & DevOpsBrandingSEO
WebsitesShopify storesWeb appsMobile appsAI integrationCloud & DevOpsBrandingSEO

Have a project in mind?

Let’s talkLet’s talkcontact@digitalprism.ca+1 (514) 919-5536Call

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